Privacy Policy

Who we are

Futures Link 1 provides international education counselling, translation, interpretation and related services. Our principal offices are in Yaoundé and Douala, Cameroon. For any privacy request, contact us at ftslink1@hotmail.com or +237 699 961 168.

Data we collect

Depending on how you interact with us, we may process:

• Contact and enquiry data — name, email address, phone number, message content and service interest when you email us, call us or use our contact form.
• Client and student file data — information you provide for admissions, visa support or language services (as agreed in our engagement with you).
• Technical data — standard server or hosting logs where applicable (e.g. IP address, browser type, date/time of access), if your hosting provider collects them.

Cookies and local storage

This site may use browser local storage to remember your cookie choice (accept or decline). We do not use third-party advertising cookies on this website. Fonts or icon assets loaded from external CDNs may process technical data according to those providers' policies.

Purpose and legal basis

We use your data to respond to enquiries, deliver our services, comply with legal obligations and improve our website. Where Cameroonian or other applicable law requires a legal basis, we rely on your consent, contract performance or legitimate interests (such as answering a request you initiated), as appropriate.

Retention

We keep personal data only as long as needed for the purposes above, including any statutory retention periods for business and tax records. Enquiry data is typically deleted or anonymised when no longer required.

Sharing

We do not sell your personal data. We may share information with universities, embassies, translation partners or authorities when necessary to provide the service you requested, or when required by law.

Your rights

Where applicable law grants you rights (access, correction, deletion, objection, etc.), you may exercise them by contacting us using the details above. You may also withdraw consent where processing is consent-based.

Changes

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after changes means you accept the revised policy.